Shipping & Delivery Policy

Where we ship

Chisel e-Store ships across India to all serviceable PIN codes through our courier partners. We do not currently ship internationally.

Shipping charges

Any shipping charge applicable to your order is shown clearly at checkout before you pay.

Dispatch and delivery timelines

• Order processing: orders are packed and dispatched within 1–2 business days of order confirmation.
• Metro cities: delivery typically within 3–5 business days from dispatch.
• Rest of India: delivery typically within 5–10 business days from dispatch.

Business days exclude Sundays and public holidays. Timelines are estimates and may be affected by courier delays, weather or regional disruptions; we will keep you informed if your order is delayed.

Order tracking

Once your order is dispatched, you will receive the courier name and tracking details on the email / phone number provided at checkout.

Delivery attempts and incorrect addresses

• Our courier partners make up to three delivery attempts before returning a shipment to us.
• Please make sure your delivery address and phone number are accurate — orders returned due to an incorrect or unreachable address may need to be re-shipped at additional cost.

Damaged or tampered parcels

If a parcel appears damaged or tampered with on arrival, please refuse to accept it and write to category@chiselindia.com within 48 hours with your order number. See our Cancellations & Refunds policy for how such cases are resolved.

Questions

For anything shipping-related, reach us via the Contact Us page.

© 2026 Chisel e-Store · Operated by Chisel Fitness India Pvt Ltd · CIN U85100KA2018PTC115720 · All prices in INR, inclusive of applicable GST. Secure online payments through PayU. Support: category@chiselindia.com